FAQ

Everything you need to know about Loo, disguising those odors, and how to make the most of the product.

Is there free shipping?

We offer free shipping for all orders of $50+ which applies to orders shipped within Canada and the United States. Please note this is subject to change.
Where do you ship?

Through Loodrops.com we ship throughout Canada and the United States for a flat fee of $9.99.
Where is Loo Drops made?

Loo Drops is a female-owned Canadian brand and all products are manufactured and shipped from Vancouver, Canada.
Are Loo Drops vegan or tested on animals?

All Loo Drop products are 100% vegan and are never tested on animals!
How do I use Loo Drops?

Loo Drops are pre-poop drops that you dispense in the toilet bowl before you do your business. Simply shake the bottle, dispense 4-6 drops in the water to create an odor blocking barrier on the surface and do your do.
What is your return policy?

If you're not satisfied, we offer full refunds within the first 30-days of your purchase. To begin your refund and learn more, please email hello@loodrops.com.

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