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FAQ

Everything you need to know about Loo, disguising those odors, and how to make the most of the product.

  • Is there free shipping?
    We offer free shipping for all orders of $50+ which applies to orders shipped within Canada and the United States. Please note this is subject to change.
  • Where do you ship?
    Through Loodrops.com we ship throughout Canada and the United States for a flat fee of $9.99.
  • Where is Loo Drops made?
    Loo Drops is a female-owned Canadian brand and all products are manufactured and shipped from Vancouver, Canada.
  • Are Loo Drops vegan or tested on animals?
    All Loo Drop products are 100% vegan and are never tested on animals!
  • How do I use Loo Drops?
    Loo Drops are pre-poop drops that you dispense in the toilet bowl before you do your business. Simply shake the bottle, dispense 4-6 drops in the water to create an odor blocking barrier on the surface and do your do.
  • What is your return policy?
    If you're not satisfied, we offer full refunds within the first 30-days of your purchase. To begin your refund and learn more, please email hello@loodrops.com.
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