Return & Exchange Policy

30-Day Money-Back Guarantee
You must return the item within 30 days of your purchase for a full refund.

Due to the fact that we offer low shipping rates on all items within Canada and the U.S., we require you to mail your returned item to:

 

LOO DROPS
9330 Bothweel Dr.
Surrey, BC, Canada V4N 6G9

Include in your package a signed letter stating the reason for your return and the original receipt. Please make sure to include this.

 

Exchanges
You may exchange your item for a different product. You will not be subject to any fees in this case, but you still will have to pay return shipping.