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Return & Exchange Policy
30-Day Money-Back Guarantee
You must return the item within 30 days of your purchase for a full refund.
Due to the fact that we offer low shipping rates on all items within Canada and the U.S., we require you to mail your returned item to:
LOO DROPS
9330 Bothweel Dr.
Surrey, BC, Canada V4N 6G9
Include in your package a signed letter stating the reason for your return and the original receipt. Please make sure to include this.
Exchanges
You may exchange your item for a different product. You will not be subject to any fees in this case, but you still will have to pay return shipping.
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